At Un1versal, we take your privacy seriously. This policy explains what information we collect, how we use it, and the steps we take to protect it when you interact with our website, services, and AI solutions.

1. Your Information

When you contact us, request a service, or work with us on a project, we may collect personal details such as your name, email address, company name, and payment information. We may also receive project-related materials, including business objectives, files, feedback, datasets, and other information you choose to share with us. In addition, our website may automatically collect basic usage data like browser type, pages visited, and interaction patterns to help us improve performance and usability.

2. How We Use It

We use the information we collect to deliver our services, respond to inquiries, support active projects, improve our website, process payments, and meet legal or administrative requirements.

3. Sharing and Protection

Your personal information is never sold, rented, or traded. We only share it when necessary with trusted service providers, when required by law, or when needed to protect our rights and the security of our platform. We use reasonable security practices to help keep your data protected from unauthorized access, loss, or misuse.

4. Your Choices

You may request access to your information, ask for corrections, request deletion where allowed, and opt out of marketing messages at any time.

5. Policy Updates

We may update this Privacy Policy from time to time. When we do, the revised version will be posted here with an updated Effective Date.